Your Straumann CARES® milling machine is the heart of your dental office or lab. It was built for Swiss-level accuracy, but even the best machines need expert care after years of use. At Repair.Dental, we specialize in making these high-tech machines work like new again. Whether you have a small unit in your office or a large industrial mill in your lab, we are here to help.

straumann cares milling repair on Repair Guru

Straumann CAD/CAM Milling & Digital Workflow Support

Straumann does not produce standalone milling machines; instead, it operates through a fully integrated digital CAD/CAM workflow and certified production partners. We provide servicing and technical support for Straumann-connected milling workflows, including compatibility with leading dental milling systems used in Straumann CARES environments.

We support systems integrated within Straumann workflows, such as:

Roland DGSHAPE Dental Milling Systems
Zirkonzahn Milling Systems
imes-icore CORiTEC Systems
Straumann CARES centralized production workflows

What Breaks and What We Fix

Milling machines are complex, and certain parts wear out over time. Here are the most common things we fix for doctors:

Noisy Motors (Spindles)

If your machine starts making a high-pitched whistling or grinding sound, the motor is likely wearing out. If it isn't fixed, your crowns won't fit right.

Breaking Too Many Burs

If your machine is snapping tools more than usual, it usually means the water jets are clogged or the "chuck" that holds the tool is dirty.

Water System Clogs

Debris from milling can block the internal pipes. We deep-clean the entire system to keep your tools cool and prevent overheating.

Restorations Don't Fit

If your crowns are coming out too tight or too loose, your machine’s "arms" (axes) have drifted. We use precision tools to put them back in the perfect position.

Screen and Electronic Errors

We fix computer board issues, power supply failures, and software "handshake" errors between the scanner and the mill.

How the Repair Process Works

We make it very simple to get your machine back in production:

Free Diagnosis: Call us at 1-855-533-3399. We will talk about the problem and often can tell you what’s wrong over the phone.
Free Shipping Label: We email you a prepaid, fully insured shipping label. You don't pay a cent for shipping in the USA or Canada. For international orders, we have discounted rates.
Fast Repair: Once we get your machine, we inspect it and give you an estimate. Most repairs are finished in 5 to 7 business days. You can also track repair progress online.
Testing & Warranty: We don't just fix it; we run test mills to make sure it's perfect. Every repair comes with a full warranty on parts and labor.
Safe Return: We ship your machine back to you via express courier, ready to start working the moment you plug it in.

Why Choose Repair.Dental?

We Love Legacy Machines: Most companies want to sell you a new $50,000 machine. We would rather fix your current one and save you money.
Industry-Leading Speed: While manufacturers might take 4 to 6 weeks, we get you back to work in about a week.
Real Parts: We use high-quality OEM parts that are guaranteed to work with Straumann software like CARES Visual.
Free Diagnostics & Shipping: We take the risk out of repairs. We provide Free diagnostic assessments and send you a prepaid, fully insured shipping label. You don’t pay a dime until you approve the repair estimate.
Certified Dental Experts: Our technicians aren't general IT guys. They are specifically trained in dental CAD/CAM mechatronics. They understand how a 100,000 RPM spindle should sound and exactly how a 5-axis arm should move.
A Warranty You Can Trust: We stand behind our work. Every repair comes with a full warranty on both parts and labor, giving you total peace of mind that your machine will stay reliable long after it returns to your office.
Calibration Specialists: A machine that "runs" isn't enough—it has to be accurate. We use precision tools to recalibrate your mill to original factory standards, ensuring your margins are sharp and your crowns fit perfectly.

What Straumann Owners Are Saying About Us

"We had a spindle seizure on our CARES C-Series right before a week of scheduled same-day crown appointments. Repair.Dental got us a shipping label within an hour, and the machine was back in our office in 6 days. They saved our week and our reputation." — Dr. Sarah J., Smile Design Group

"I was quoted $45,000 for a 'mandatory upgrade' because my early M-Series distribution board failed. Repair.Dental performed a circuit-level repair for a fraction of that cost. They are the only people I trust with Swiss engineering." — Dr. Marcus T., Elite Restorative Clinic

Fast Facts: Minimize Your Downtime

Emergency Priority: Ask about our "Fast-Track" service for critical clinic breakdowns.
No Part Left Behind: We stock hard-to-find sensors and boards for legacy D and M series.
Zero-Cost Logistics: We handle the insurance and the shipping labels—you just pack it.
Micron-Perfect: Every repair includes a 5-axis stress test to ensure factory-level fit.

Frequently Asked Questions (FAQ)

Q: My CARES mill is over 10 years old. Is it still worth repairing?

A: Absolutely. Straumann machines are built with a high-quality Swiss chassis that can last decades. Usually, a single component like a spindle or a board is the issue. Repairing it can save you $30,000–$50,000 compared to buying a new system.

Q: How long will my machine be away from my office?

A: Most Straumann repairs are completed in 5 to 7 business days. Including shipping, most clinics are back to full production in under one week.

Q: How often do I really need to calibrate my machine?

A: Most manufacturers recommend a quick user-level calibration every week. However, for a deep-level "professional" calibration that ensures the machine is perfectly accurate to a few microns, we recommend a service visit once a year—or every 6 months if your lab is very busy. For more answers, visit our FAQ page.

Knowledge Center — RepairGuru Blogs

Discover helpful guides and insights on our Repair Guru blog, including resources available at our Milling Machine Hub:

The Soul of the Machine: Precision That Endures

A Straumann CARES® mill is not just a piece of dental equipment; it is a masterpiece of Swiss mechatronics. It was designed to turn the complexity of a digital file into the biological perfection of a restoration. But even a masterpiece needs a master tuner. At Repair.Dental, we believe that a "discontinued" sticker from a manufacturer is just a sales tactic—not a death sentence for your machine. We don't just replace parts; we restore the mathematical integrity of your workflow.

Your patients depend on your precision. You can depend on ours. Contact us to get your FREE diagnosis and shipping label today!

For more insights on professional dental equipment repair, please visit Repair.Dental or follow us on Facebook & Instagram.

Straumann CAD/CAM Milling & Digital Workflow Support

What Breaks and What We Fix

Noisy Motors (Spindles)

Breaking Too Many Burs

Water System Clogs

Restorations Don't Fit

Straumann CARES® Milling Repair: Expert Service for Swiss Precision