Understanding Planmeca X-Ray Sensor Failures: Causes and Solutions

Just like any other type of technology, Planmeca sensors can become finicky and even break from general use. As experts in repairing dental equipment, Repair.Dental understands the importance of promptly diagnosing and fixing these issues to ensure smooth operation in dental offices.

 

No matter how well you train on their use, how well they are made, or how well you care for them, various issues can still arise with your Planmeca sensors. Factors such as cable protectors and connector wear can contribute to X-ray sensor malfunctioning. Additionally, incidents where patients inadvertently bite down can also cause damage to these sensors.

 

When encountering issues with Planmeca sensors, whether they're acting up or completely broken, seeking expert help is crucial. Repairing dental equipment can often be challenging due to obstacles set by dental companies and manufacturers who aim to control every aspect of their technology. This can make repairing and servicing their equipment difficult.

 

That's where Repair.Dental's expertise comes in. With decades of experience, we've been assisting dental offices like yours, providing technical services for various top-quality units, including those from Planmeca. Whether it's repairing Plan and Pan Ceph sensors or troubleshooting 3D imaging issues, we're equipped to handle it all.

 

It's essential that any maintenance, repairs, or replacements for dental products are carried out professionally and expertly. Using trusted sources for parts ensures that your Planmeca equipment remains in optimal condition. As soon as an issue is noticed, it's crucial to contact us for assistance. If we're unable to visit your office, we offer remote troubleshooting to identify the problem and provide the necessary parts.

 

Your Planmeca equipment requires regular maintenance, similar to your car or any other device. Annual maintenance helps maximize uptime, allowing you to focus on your work without worrying about technical issues. Regular maintenance also helps prevent unexpected problems and urgent service visits, minimizing patient cancellations.

 

Common Prosensor Issues

 

Here are some common issues with Prosensors that our tech support frequently encounters:

 

Autofiring:

A Prosensor is considered autofiring if it takes an exposure without you pressing the exposure button. If this occurs, try using the sensor on another control box. If the issue persists, the sensor may be broken and cannot be repaired.

 

Ghost / Overlayed Images:

This problem occurs when calibration files for the sensor become corrupt, resulting in exposures with mixed or ghost images. To resolve this, regenerate the calibration files by deleting the existing ones and initiating another exposure sequence.

 

USB Power Issues:

Underpowered USB Control Boxes can lead to connection issues, particularly on Mac machines or with boxes using long USB cables. To address this, consider using a powered USB hub, which can provide the necessary power for proper functioning.

 

If you encounter any of these issues or require assistance with your Planmeca sensors anywhere in the United States or Canada, don't hesitate to contact Repair.Dental at 1855 533 3399 or reach out to us via our website. We're here to ensure that your dental equipment operates smoothly, allowing you to provide the best possible care to your patients.

 

Repair.Dental Repairs All Models of Planmeca

 

No matter the model, Repair.Dental is equipped to handle repairs for all models of Planmeca sensors. Whether you're using Planmeca ProSensor HD, ProSensor Classic, ProSensor 2D, ProSensor 3D, ProSensor 3D Mid, or ProSensor 3D Max, our team has the expertise to diagnose and fix any issues you may encounter. Trust Repair.Dental to keep your Planmeca equipment in optimal condition for seamless operation in your dental practice.

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