SprintRay 3D Printer Repair
Authorized Service for All Models
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✔ We are an Authorized Service Center for SprintRay 3D Printer Repair ✔ |
We are an authorized service center for SprintRay 3D printer repair, and we know exactly what is at stake when your printer goes down. Your crowns don’t print. Your night guards are delayed. Your patients are waiting. And for manufacturer support, you have to wait a minimum of 2 to 4 weeks.
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At Repair. Dental, we fix SprintRay 3D printers fast with free shipping both ways, a free written estimate, and a two to three-business-day turnaround. We repair every SprintRay model ever made, from current to legacy. No guesswork. No surprises. Just get your printer back in working condition, fast.
Professional SprintRay 3D Printer Repair, Trusted Worldwide
SprintRay makes some of the most powerful dental 3D printers on the market. The Pro 2 delivers precision chairside printing for aligners, models, and restorations. The Midas brings full ceramic-filled crowns to your chairside workflow in minutes. The Pro S handles high-volume labs with ease. These are sophisticated machines, and when they malfunction, you need a repair partner who actually understands them.
Repair. Dental is that partner. We have spent over a decade specializing in dental equipment repair. We are not a general electronics shop. We know SprintRay printers inside out, every model, every failure mode, every fix. Dental clinics and labs across the world trust us for fast, affordable, professional SprintRay repair.
📦 Ship Your SprintRay for Free and Get a Free Estimate Today
Repair.Dental • Call: 1-855-533-3399
SprintRay Models We Repair
Whether your clinic is running the latest SprintRay Pro 2 or an older MoonRay S that has been quietly printing for years, we repair it. Our technicians are trained on the full SprintRay product line; no model is too old, no problem is too complex.
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SprintRay Model |
What Makes It Special |
Status |
We Repair |
|---|---|---|---|
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SprintRay Pro 2 |
Optical Panel tech, large build area, auto resin detection, advanced PrintOS, SprintRay’s most capable printer yet |
Current |
✔ Yes |
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SprintRay Midas |
Cartridge-based DPS system, prints ceramic-filled crowns chairside in minutes, a game changer for same-day dentistry |
Current |
✔ Yes |
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SprintRay Pro S |
Versatile workflows, broad material support, and reliable high-throughput for busy dental practices and labs |
Current |
✔ Yes |
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SprintRay Pro 95 |
Large build volume designed for high-output labs printing multiple arches simultaneously |
Legacy |
✔ Yes |
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SprintRay Pro 55 |
Mid-size build platform, the popular mid-range choice for clinics needing a balance of speed and precision |
Legacy |
✔ Yes |
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SprintRay Pro (Original) |
The model that started it all, a solid performer for standard dental printing workflows |
Legacy |
✔ Yes |
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MoonRay S |
Compact footprint, ideal for smaller practices needing reliable, space-efficient printing |
Legacy |
✔ Yes |
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MoonRay D |
Dual-light source design, flexible material compatibility for diverse dental applications |
Legacy |
✔ Yes |
If your model is not listed above, there is no need to worry. Simply contact us, and our team will be happy to assist you and ensure your device is properly serviced.
Common SprintRay 3D Printer Issues We Fix Every Day
SprintRay printers are precision machines built for demanding dental environments. But even the best hardware breaks down. Here are the most common problems our technicians see and fix every single week:
The Problem |
What You See |
What We Do to Fix It |
|---|---|---|
Resin Tank Not Detected |
Error at startup or mid-print, the printer won’t start |
Sensor deep-clean, tank chip reset, or full tank module replacement with quality parts |
Failed or Partial Prints |
Prints peel off the platform, come out soft or incomplete |
Full calibration check, light engine diagnostics, build platform leveling, and alignment |
UV Light Engine Failure |
Prints are under-cured, tacky, or not adhering at all |
UV LED inspection and replacement, light engine testing, and full optical system check |
Touchscreen Unresponsive |
The screen is black, frozen, or not registering taps |
Touchscreen replacement or full firmware reflash to restore normal operation |
Wi-Fi / Connectivity Issues |
RayWare software won’t connect, prints won’t sync |
Network module repair, firmware update, software diagnostics, and reconfiguration |
Z-Axis or Build Platform |
Layer shifting, uneven surfaces, poor bed adhesion |
Motor recalibration, lead screw inspection, full mechanical alignment, and testing |
Midas Cartridge Errors |
Cartridge not recognized, print fails to start |
Sensor reset, firmware update, cartridge port repair, or replacement |
Firmware / Software Crash |
Printer stuck in boot loop, system errors on screen |
Firmware reflash, OS reload, complete software diagnostic, and restore |
Resin Leak or Spill Damage |
Cured resin inside housing, mechanical obstruction |
Deep internal cleaning, component inspection, and replace any damaged parts |
Overheating / Fan Failure |
Printer shuts off mid-print, fan noise or silence |
Fan replacement, thermal sensor repair, full airflow and cooling system check |
💡 Not sure what’s wrong with your printer?
That’s fine, that’s what our free diagnostic is for. Ship it to us, and we’ll figure it out. No charge for the diagnosis, no obligation to repair.
Free Shipping. Free Estimates. No Hassle Here’s How It Works
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STEP 1 |
Request your free shipping label at Repair Dental. via call, WhatsApp, email, or visit Repair.Dental to initiate your repair. For international clients, we provide competitive guidance on express shipping. |
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STEP 2 |
Pack your printer securely. Drop it off at UPS. No couriers to chase, just drop it off, and we can schedule a pickup at your convenience. |
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STEP 3 |
Our technicians run a full diagnosis the same day in most cases. You get a detailed written estimate. You approve it before any work begins. |
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STEP 4 |
We repair your printer using genuine OEM parts where available, run calibration and performance testing, and ship it back fast. Most repairs take 2 to 3 days in standard cases and 3 to 5 days in complex cases |
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STEP 5 |
Your repaired printer arrives with a model-specific warranty, a full repair report, and post-repair support. |
Why Dental Clinics Across The World Trust Repair.Dental?
There are a lot of repair shops out there. Here is why dental professionals specifically choose us for their SprintRay 3D printer repair:
• Authorized service center for SprintRay 3D printer repair : factory-trained, not guessing
• Dental-only specialists : we exclusively repair dental equipment, not laptops or toasters
• Free diagnostic every time : you know the full cost before we touch anything
• two to three business day turnaround : two to three times faster than manufacturer service
• Warranty on all repair parts
• Over a decade of dental equipment repair experience
• Trusted by over one million dental professionals worldwide
• Free shipping both ways , no hidden costs, no surprises
A Broken Printer Is More Than Just a Tech Problem
When your SprintRay goes down, it is not just an equipment issue. It is a revenue issue, a patient care issue, and a stress issue. Here is what dentists actually tell us when they call:
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What Dentists Tell Us |
What We Do About It |
|---|---|
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“My printer died on a Monday, and I have full arches scheduled all week.” |
Two to three days turnaround, often faster. We prioritize urgent cases. |
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“Manufacturer support quoted me three weeks and wanted a fortune.” |
We are faster and more affordable. Our free estimate shows you the real cost upfront. |
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“My staff don’t know how to troubleshoot this error message.” |
Free diagnostic, we identify the problem and explain it in plain language. |
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“I can’t afford to replace the whole unit just because of one issue.” |
Repair costs a fraction of replacement. We protect your investment. |
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“I have active aligner cases mid-treatment, I can’t wait weeks.” |
Fast turnaround means less disruption. We understand mid-case pressure. |
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“I’m not sure if it’s even worth repairing vs replacing.” |
We’ll give you an honest assessment. If replacement makes more sense, we’ll tell you. |
Repair. Dental vs Local Shops vs Manufacturer, See the Difference
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What Matters to You |
Repair.Dental |
Local Repair Shop |
Manufacturer Support |
|---|---|---|---|
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Authorized SprintRay Service |
✔ Yes Authorized |
✘ Usually Not |
✔ Yes |
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Free Estimate & Diagnostics |
✔ Yes Always Free |
✘ Often Charged |
✘ No |
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Free Shipping Both Ways |
✔ Yes Both Ways |
✘ You Pay |
⚠ Inconsistent |
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Turnaround Time |
✔ 2 to3 Business Days |
⚠ 1–4 Weeks |
✘ 2–4 Weeks+ |
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Warranty on Repairs |
✔ Yes |
⚠ Not Always |
✔ Yes |
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Dental Equipment Specialists |
✔ Dental Only |
✘ General Electronics |
✔ OEM Only |
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All SprintRay Models Covered |
✔ Current + Legacy |
✘ Often Limited |
⚠ Current Models Only |
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Repair Cost vs Replacement |
✔ Affordable Repair |
⚠ Varies |
✘ Often Expensive |
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Worldwide Service |
✔ Across the world |
✘ Local Only |
✔ Available |
Dentist’s Guide
Catch Small Problems Before They Become Big Ones
Most SprintRay failures give early signals: prints that start coming out slightly soft, error messages that appear and then disappear, resin that seems to cure unevenly, or Wi-Fi that keeps dropping. These are not random quirks. They are warning signs. Catching them early almost always means a faster, cheaper repair.
Schedule Preventive Maintenance
Like all precision dental equipment, SprintRay printers benefit from regular care: resin tank cleaning, build platform inspection, firmware updates, and periodic calibration checks.
Do Not Try to Fix It Yourself
We get this call every week: someone opened the housing to look inside, and now the problem is worse. SprintRay printers have precision optical components and sensitive electronics. Unless you are a trained technician, opening the housing can void any existing warranty and cause secondary damage. If something seems off, ship it to us instead.
Related reading from our RepairGuru blog for dental equipment care:
Expert Tips to Maintain Your SprintRay Pro Cure: Simple tips to keep your SprintRay Pro Cure running smoothly.
Why Your SprintRay Pro 55 Isn’t Printing Right: If your prints are failing, here’s what might be going wrong.
Understanding Formlabs LPU Technology: A quick and easy way to understand how LPU technology works.
Resin Chemistry and Storage: Essential Knowledge for Formlabs Users: What you need to know about handling and storing resin properly.
What Dentists Are Saying About Our SprintRay Repair Service
“Our SprintRay Pro S went down on a Monday morning with a full week of cases booked. By Thursday, it was back, fully repaired, and printing perfectly. Best repair service we have ever used for dental equipment.”
Dr. K.M. — General Dentist, Ontario
“Free shipping both ways and a free estimate — I was honestly skeptical. But they delivered exactly what they promised. No hidden costs, no drama, fast turnaround. We now send all our dental equipment repairs here.”
Dr. P.L. — Prosthodontist, Texas
“As a multi-location practice, printer downtime is incredibly costly. Repair. Dental’s fast turnaround and reliable service have made them our exclusive repair partner for all three locations.”
Dr. Maya R. — Practice Owner, Montreal
Frequently Asked Questions About SprintRay 3D Printer Repair
Q: Do you repair all SprintRay models?
A: Yes, every single one. We repair all current SprintRay models, the Pro 2, Midas, and Pro S, as well as every legacy model, including the Pro 95, Pro 55, original SprintRay Pro, MoonRay S, and MoonRay D. If SprintRay made it, we can likely fix it.
Q: How long does SprintRay 3D printer repair take?
A: Most repairs are completed in five to seven business days from when we receive your printer. In many cases, especially straightforward issues like sensor replacements or firmware problems, it can be faster.
Q: Is the diagnostic really free?
A: Completely free. We run a full diagnostic and provide you with a detailed written estimate at no charge. If you decide not to proceed with the repair, we will return your printer at no cost to you.
Ready to Get Your SprintRay 3D Printer Fixed?
Free shipping • Free estimate • Warranty included • 2-3 days turnaround
