✦  PORTABLE X-RAY SPECIALISTS ✦

 

MaxRay Portable X-Ray Repair

 

Worldwide Support

 

🔧 Start My Repair

 

Free estimate · 24h response

Get Free Estimate

 

Free shipping

📞 Talk to a Tech →

 

Describe your fault first

 

Your MaxRay is down. Every hour without imaging costs you. Battery failure, trigger not firing, charging port dead, PCB fault, Repair.Dental fixes it at the component level and returns a fully calibrated device in 2–3 business days.

 

2–3

 

Day Standard Turnaround

3–5

 

Days Complex Repairs

Free

 

Written Estimates

🌍

 

Worldwide Service



 

✔ Free Estimate Before Work

✔ Written Diagnostic Report

✔ Calibration Verified on Return

✔ No Hidden Charges


 

  

 Models We Service


 

Model

Common Issues

Symptoms Clinics Notice

Repair Services

MaxRay Handheld X-Ray

Battery failure, no charging, port damage, exposure errors, trigger failure, PCB faults, display issues, calibration drift

Won't power on, rapid drain, exposure not firing, screen blank, error codes, inconsistent image output

Full diagnostics, battery replacement, port reconstruction, PCB repair, trigger service, display repair, calibration, performance testing, and a written report

MaxRay Cocoon Handheld X-Ray

Battery degradation, charging circuit faults, trigger wear, button failure, PCB issues, connector damage, output inconsistency

Short battery life, exposure misfires, shuts down mid-procedure, inconsistent image quality, error codes

Battery & charging service, trigger assessment, connector repair, PCB diagnostics, calibration verification, functional testing, emergency support

Legacy MaxRay Systems

PCB degradation, battery obsolescence, connector wear, and exposure failure

No operation, blank display, persistent error codes, no exposure

Legacy component sourcing, PCB repair, and battery service are subject to parts and viability


 


 

  

 Why Repair.Dental


 

🔬  Root-Cause Component Diagnostics

 

We find the actual fault, not just the symptom. That's why our repairs don't recur within months.

⚡  2–5 Business Day Turnaround

 

Standard: 2–3 days. Complex: 3–5 days

 

💸  Under 30% of Replacement Cost

 

Free written estimate before work starts, no surprises. Most MaxRay repairs restore full function at a fraction of the new unit price.

 

🌍  Worldwide Shipping Accepted

 

Dental practices worldwide in North America, Europe, the Middle East, and the Asia-Pacific ship to us. Friction-free intake wherever you are.

📦  Legacy MaxRay Support

 

Older units with no OEM support aren't write-offs. We assess viability honestly and repair when parts and conditions allow.

📋  Full Repair Documentation

 

Written diagnostic report + test results + calibration data on every service. Ready for equipment records and clinical compliance.



 

  

 Our 7-Step MaxRay Repair Process


 

01

Submit Your Request: Describe your model and fault online. We respond within 24 hours with a reference number and intake instructions.

 

02

Ship Your MaxRay: Secure packaging guide provided. Tracked worldwide shipping accepted.

 

03

Component-Level Diagnostics: Full assessment battery, PCB, trigger, display, output, before a single part is touched.

 

04

Free Written Estimate: Fault found, repair scope, cost all documented. No work begins without your approval.

 

05

Precision Repair: Component-level only. Standard: 2–3 days. Complex: 3–5 days.

 

06

Testing & Calibration: Every function verified. Exposure output measured. Calibration confirmed.

 

07

Tracked Return + Report: Priority return shipment + full written service documentation.


 

⏱ Standard

 

2–3 Business Days

🔧 Complex

 

3–5 Business Days

🚨 Emergency

 

Contact Us Now


 

  

 What Dental Professionals Say



 

 

★★★★★  Dr. Sarah L.  ·  General Dentist  ·  Portland, OR

 

“Battery died mid-week with a full schedule. Repair. Dental had a clear written estimate in hours, and the MaxRay back in three business days. That speed is what keeps a practice running.”

 

✔ Returned in 3 business days, full function restored.

 

 

★★★★★  Marcus T.  ·  Mobile Clinic Director  ·  Denver, CO

 

“Our MaxRay Cocoon failed mid-rotation. Repair. Dental treated it as an emergency. It was a fast diagnosis, same-day estimate, unit back before our next community visit.”

 

✔ Emergency priority — repaired and returned in 2 business days.

 

 

★★★★★  Dr. Priya A.  ·  Endodontist  ·  London, UK

 

“International shipping was completely straightforward. Our older MaxRay was repaired and calibrated when we'd assumed it was beyond help. The diagnostic report was thorough.”

 

✔ Legacy unit repaired, calibration verified on return.

 

 

★★★★★  Dr. Kevin S.  ·  DSO Practice Owner  ·  Chicago, IL

 

“We manage equipment across four locations. Repair. Dental's preventive maintenance has eliminated the surprise failures we used to deal with quarterly.”

 

✔ Zero surprise failures across 18 months of scheduled service.



 

 

 MaxRay Maintenance Guide, Prevent Failures Before They Happen


 

🔋  Battery & Charging Care

 

Charge fully before every clinical day. Use only the approved charger. Never store with a depleted battery. Confirm the full-charge indicator before storing overnight.

🚗  Transport & Storage

 

Always use the protective case. Never drop or store loose items with hard equipment. Keep in a climate-controlled space, humidity and heat degrade batteries and electronics.

⚠️  Warning Signs, Contact Us

 

Battery not lasting a full session. Exposure needing multiple presses · Port loose or intermittent · Error codes not clearing on restart · Image quality inconsistent

 

 

Related Readings from RepairGuru :

 

Quality Assurance Testing: Phantom Imaging

Progeny Preva DC Power Supply Issues

Genoray Port-X II Calibration Procedures

 

 

 

 Repair.Dental vs. OEM vs. Local Shop


 

Feature

Repair.Dental

Manufacturer (OEM)

Local Repair Shop

Free Estimate Before Repair

✔ YES

✘ No

Varies

Portable X-Ray Specialist

✔ YES

✔ YES

✘ Rarely

Component-Level Repair

✔ YES

Varies

✘ Rarely

Written Diagnostic Report

✔ YES

Basic Only

✘ Rarely

2–5 Day Turnaround

✔ YES

✘ 3–6 Weeks

Sometimes

Emergency Priority Repair

✔ YES

✘ No

Varies

International Shipping

✔ YES

Limited

✘ Local Only

Legacy Model Support

✔ YES

Limited

✘ Unlikely

Preventive Maintenance

✔ YES

✔ YES

✘ Rarely


 

 

 Frequently Asked Questions

 

Q

Do you repair the MaxRay Handheld X-Ray?

A

Yes, full component-level repair including battery, charging port, PCB, trigger, display, calibration, and performance testing.

 

Q

Do you repair the MaxRay Cocoon Handheld X-Ray?

A

Yes, battery, trigger, connector, PCB diagnostics, calibration verification, functional testing, and emergency support.

 

Q

My MaxRay won't turn on. Can it be fixed?

A

Almost certainly yes. No-power faults are most commonly battery failure, port damage, or a PCB issue, all repairable at the component level.


 

Start Your MaxRay Repair, Don't Wait Another Day


 

🔧 Start My Repair →

 

Free estimate · 24h response

⚡ Fast-Track My Repair →

 

Emergency? Priority available

📞 Talk to a Tech →

 

Describe your fault-free

📦 Ship My MaxRay →

 

Packaging guide + reference

 

 

🔧  Fix MaxRay Portable X-ray

 

 

Free Estimate  ·  2–3 Day Turnaround  ·  Imaging Verified  ·  Worldwide

 

 

Start Your MaxRay Repair Now

 

 

 

* Repair availability and pricing may vary by device model, manufacturer, repair type, condition, required parts, and location. Not all models listed may be eligible for repair. Final repair options and charges will be confirmed after evaluation and before service begins.

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We Repair All Brands of Portable X-ray Systems

Trust Repair.Dental to restore your instrument to its original performance, using only genuine parts.

How to send in for repair?

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Overall Rating

ratings

86%

Recommended

13 of 15 people

-1+

Global Reviews

We specialize in Dental equipment repair & maintenance. Large Equipment: Onsite (In-Practice) Repair Small Equipment: Ships to Dentals National Repair Center, is easy & FREE!