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Panoramic & Cephalometric X-Ray Repair | Worldwide Support
Whatever panoramic or cephalometric system your practice runs, downtime affects every patient who needs imaging until it's fixed. Repair.Dental diagnoses and restores panoramic and cephalometric X-ray systems across every major dental imaging brand, with the diagnostic accuracy, equipment longevity strategies, and worldwide turnaround that keep practices running.
FAST DIAGNOSTICS • WORLDWIDE SUPPORT • REDUCED DOWNTIME • EQUIPMENT LONGEVITY
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Models We Service
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Brand |
Models We Service |
Common Issues |
Repair Services Provided |
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Owandy |
I-Max Pro, I-Max Ceph Pro, I-Max 3D XPRO, I-Max 3D Ceph XPRO, Legacy I-Max Systems |
Exposure failures, detector faults, calibration drift, and software communication issues |
Diagnostics, calibration, detector repair, software troubleshooting |
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Carestream |
CS 8100, CS 8100SC, Legacy Carestream Panoramic and Cephalometric Systems |
Positioning errors, sensor faults, rotation arm issues, PCB failures |
Mechanical repairs, PCB repair, component-level repairs, and preventive maintenance |
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Planmeca |
ProMax 2D, ProOne, One-Shot Cephalostat, Scanning Cephalostat, Legacy Planmeca Systems |
Calibration drift, image distortion, power supply faults, and detector faults |
Calibration, detector repair, power supply repair, diagnostics |
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Sirona |
Orthophos E, Orthophos S, Orthophos SL, Legacy Orthophos Systems |
Exposure failures, software communication failures, and rotation arm issues |
Diagnostics, software troubleshooting, mechanical repairs, calibration |
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NewTom |
GO, GiANO HR DC III, GiANO HR FullView, Legacy NewTom Systems |
Detector faults, positioning errors, motion control failures, PCB failures |
Detector repair, component-level repairs, PCB repair, preventive maintenance |
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Vatech |
PaX-i Insight, PaX-i Plus, PaX-i, Legacy Vatech Systems |
Calibration drift, exposure failures, sensor communication errors |
Calibration, diagnostics, detector repair, software troubleshooting |
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Acteon |
X-MIND Prime, X-MIND Ceph, Legacy Acteon Systems |
Positioning errors, software communication issues, and detector faults |
Component-level repairs, software troubleshooting, detector repair, diagnostics |
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Gendex |
Orthoralix 8500, Orthoralix 9200, Orthoralix 9200 DDE, Orthoralix 9212, Legacy Gendex Panoramic and Cephalometric Systems |
Positioning laser misalignment, AEC exposure errors, detector, and CCD communication faults |
Positioning recalibration, AEC sensor diagnostics, detector repair, and software troubleshooting |
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Belmont |
Bel-Ray II AC, Legacy Belmont Panoramic and Cephalometric Systems |
Exposure failures, rotation arm wear, and power supply faults |
Exposure circuit diagnostics, mechanical repairs, and power supply repair |
Why Choose Repair.Dental
• Specialized Dental Imaging Expertise: Our technicians work across the full range of panoramic and cephalometric brands every week, not as a side category of generic electronics repair.
• Component-Level Repairs: We diagnose and repair at the board and component level rather than defaulting to full assembly replacement.
• Experienced Technicians: Every repair is handled by technicians with hands-on experience across current and legacy imaging platforms.
• Fast Turnaround: Most repairs are completed within 2–5 business days of diagnostics being finalized.
• Quality Assurance Testing: Every repaired system is functionally tested and image-quality verified before it ships back.
• Legacy Equipment Support: We continue supporting older systems long after manufacturer support windows have closed.
• Worldwide Service: Practices across the United States, Canada, and internationally ship their systems to us for repair.
• Transparent Communication: You receive a written diagnostic report and repair quote before any work begins.
• Reduced Downtime: Fast, accurate diagnostics get your imaging system back in service with minimal disruption to your schedule.
• Cost-Effective Repair Solutions: Component-level repair typically costs a fraction of full system replacement.
Repair.Dental vs. Manufacturer vs. Local Repair Shops
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Factor |
Repair.Dental |
Manufacturer Service |
Local Repair Shop |
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Cost |
Significantly lower than replacement |
Can approach replacement cost on complex repairs |
Lower cost, but risk of misdiagnosis |
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Turnaround Time |
2–5 business days for most repairs |
Can extend to several weeks |
Inconsistent; depends on shop workload |
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Communication |
Written diagnostic report before approval |
Varies by provider and region |
Often minimal documentation |
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Technical Expertise |
Specialists across every major brand |
Manufacturer-trained, often general queues |
Varies widely by shop |
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Component-Level Repairs |
Standard practice on every repair |
Often defaults to assembly replacement |
Depends on the shop's capability |
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Legacy Support |
Ongoing support and part sourcing |
Often limited once discontinued |
Rarely equipped for older models |
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International Service |
Supports practices shipping worldwide |
Typically, authorized regional service only |
Usually local-only service |
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Preventive Maintenance Guidance |
Included with every repair |
Varies by provider |
Rarely offered |
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Downtime Reduction |
Fast diagnostics and clear timelines |
Scheduling queues adds delay |
Inconsistent turnaround |
Frequently Asked Questions
Q. Which panoramic and cephalometric brands do you repair?
A. We repair Owandy, Carestream, Planmeca, Sirona, NewTom, Vatech, Acteon, Gendex, Belmont, and legacy panoramic and cephalometric systems from earlier model generations.
Q. Do you repair the Gendex Orthoralix series?
A. Yes. We diagnose and repair the Orthoralix 8500, 9200, 9200 DDE, and 9212, along with legacy Gendex panoramic and cephalometric systems.
Q. Do you repair the Belmont Bel-Ray II AC?
A. Yes. We service the Bel-Ray II AC along with legacy Belmont panoramic and cephalometric systems.
What Our Clients Say
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Our Carestream CS 8100 went down right before a packed week, and Repair.Dental had a diagnostic report back to us within a day. The whole process felt far more transparent than our previous service provider.
Dr. R. Halloran — General Dentist, Multi-Provider Practice |
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We manage equipment across six locations, and having one repair partner that knows every panoramic brand we run has saved us an enormous amount of coordination time.
Practice Operations Director — Multi-Location Dental Organization |
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Our dental school runs several different panoramic systems across departments. Repair.Dental has been the only vendor able to service all of them with the same level of expertise.
Clinical Equipment Manager — University Dental Program |
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SCHEDULE YOUR REPAIR
Restore Imaging Performance. Reduce Downtime Today.
Owandy, Carestream, Planmeca, Sirona, NewTom, Vatech, Acteon, Gendex, Belmont, and legacy panoramic and cephalometric systems were diagnosed, repaired, and returned to full clinical performance by technicians who know dental imaging inside and out.
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* Service terms, warranty coverage, and shipping charges may vary based on equipment type, diagnostic findings, and practice location. All costs will be clearly outlined and confirmed with your practice before any work is carried out.
