Professional DEXIS X-Ray Sensor Repair

 

Trusted by Dental Practices Around the World | All Models Repaired | Free Estimate | Free Shipping (USA & Canada)

 

Your DEXIS sensor is the backbone of your diagnostic workflow. When it stops working, your whole practice feels it has cancelled appointments, delayed diagnoses, and frustrated patients. At Repair.Dental, we fix that fast. We repair all DEXIS X-ray sensor models, including the Ti2, IXS, Titanium, Platinum, and Classic. Our in-house certified technicians are ready to restore your sensor to like-new performance at a fraction of the cost of buying new.

 

 

 DEXIS Sensor Models We Repair 

 

We repair every DEXIS sensor model, current, previous generation, and legacy. If your sensor is not listed below, contact us. We almost certainly repair it.

 

 

Common Issues We Fix 

 

No matter which DEXIS model you use, these are the most common problems we see  and fix  every day:

 

•        Sensor not detected by computer: USB connection fails, drivers stop working, or the sensor simply disappears from the system.

•        Blank, blurry, or distorted images: Lines, artifacts, pixelation, or poor contrast make diagnosis difficult or impossible.

•        Cable damage: Frayed, bent, or broken sensor cables causing intermittent or total loss of connection.

•        Physical impact or bite damage: Cracked housing, broken components, or internal damage from drops or patient biting.

•        Water or disinfectant damage: Liquid ingress damaging internal electronics or the sensor chip.

•        Internal chip / circuit board failure: CMOS sensor chip degradation or circuit board failures, reducing image quality or stopping function entirely.

•        Intermittent functionality: Sensor works sometimes but not consistently, often a sign of internal connection issues.

•        Software compatibility problems: Sensor no longer recognised after a software or operating system update.

 

Dentist Pain Points 

 

A broken DEXIS sensor is not just a hardware problem. It disrupts your entire day. Here is what dental practices tell us  and how we solve it:

 

 

Free Shipping. Free Estimates. No Hassle 

 

 

Why Dental Clinics Trust Repair.Dental

 

Since 2004, dental practices worldwide have chosen Repair.Dental for one simple reason: we deliver reliable results without the runaround. Here is what sets us apart:

 

•        Over 20 years of experience: We have been repairing dental equipment since 2004, long before most competitors existed.

•        In-house technicians only: We never outsource your repair. Our certified team handles every sensor to ensure consistent quality.

•        Custom-manufactured components: We do not use cheap aftermarket parts. We manufacture and source premium components built to last.

•        Repair warranty included: Every repair comes with warranty protection; your investment is covered.

•        WhatsApp support: Real-time support via WhatsApp for shipping updates, repair status, and quick troubleshooting.

•        Worldwide reach: We serve dental practices across the USA, Canada, the UK, Europe, Australia, the Middle East, and beyond.

 

What Dentists Are Saying

 

 

 

 Why Choose Repair.Dental Over Other Options?

 

 

Why Repairing Is Smarter Than Replacing

 

Many dental practices default to buying a new sensor when one breaks. That is often the most expensive and slowest solution. Here is why repair makes more sense:

 

•        Major cost savings: A professional repair costs significantly less than buying a brand new DEXIS sensor.

•        Same performance: A properly repaired sensor performs at the same level as a new one.

•        Faster than you think: Most repairs are completed within days, far faster than ordering, shipping, and setting up new equipment.

•        Better for your budget: Protecting existing equipment helps you manage costs without sacrificing diagnostic capability.

•        Environmentally responsible: Repairing extends the useful life of precision medical equipment a more sustainable choice.

 

 

 Frequently Asked Questions (FAQs)

 

 

Dentist Guide 

 

DEXIS sensors like IXS, Ti2, Classic, Titanium, and Platinum are reliable, but like any dental equipment, they need a bit of care in daily use. It’s important to always use barrier protection during procedures and clean the sensor gently with recommended disinfectants. One thing that often causes issues is cable damage, so try not to bend or twist it, and avoid pulling it unnecessarily. When the sensor isn’t in use, keeping it in a safe spot can help prevent accidental drops or damage.

 

Over time, even well-maintained sensors can show signs of wear, especially older models. Newer versions like IXS and Ti2 are more durable, but they still benefit from careful handling. It’s a good idea to occasionally check the cable and connector for any early signs of damage. Catching small issues early can save you from bigger problems later and help keep your imaging workflow smooth without interruptions.

 

Learn More, RepairGuru Articles

 

Our RepairGuru resource center covers everything you need to know 

 

Why Calibration is the Heartbeat of Your Gendex Unit

How We Calibrate Planmeca Intraoral X-Ray Sensors 

Kodak X-Ray Sensor Not Detected? Step-by-Step Troubleshooting

 

 

Ready to Fix Your Dental X-Ray Sensor?

 

Don't let downtime hurt your practice. Repair.Dental is here to help with free shipping, free estimates, and expert dental equipment repair. 

 

 

 

 

* Repair availability and pricing may vary by device model, manufacturer, repair type, condition, required parts, and location. Not all models listed may be eligible for repair. Final repair options and charges will be confirmed after evaluation and before service begins.